Description Do you want to represent a well-known Fortune 500 Company from thé expat city, Lisbon?Do you speak Dutch and want to gain international experience within customer service?
Then we have a great opportunity for you!Our client is searching for Dutch speakers, that want to work within customer service.
Your relocation to Portugal will be fully supported by our partner!The ClientOur partner is the market leader in Customer Care Services.
Their continuously growing international family consists of 6,300 dedicated employees that provide top quality first line customer service & technical support for leading companies in 36 languages.
More than 91 nationalities make their working environment the most interesting multicultural one found in Portugal.Join them and enjoy one of the sunniest Mediterranean countries.
Discover yourself the beauty of life in a famous holiday destination!
Your ResponsibilitiesLog all inbound and outbound contacts, as well as any updates to customer recordsPerform technical troubleshooting with customersAssist with the fulfillment of customer orders by performing activities such as providing relevant information to customersTrack and follow cases to ensure that they are closed in an efficient and timely mannerProvide and maintain strong, professional relationship with all customers and show empathy at all timesIdentify opportunities to up-sell and/or cross-sell Requirements Native level Dutch, fluent English (C1)Desire to work in Lisbon, PortugalEU citizenship or Work VISA is mandatory to apply Offer Excellent relocation support: Flight ticket, pick-up from airport and permanent shared accommodationExtra payment for Night shifts, Overtime, Portuguese Holidays & SundaysBoth private and public health insurance coverageIn-house doctorEmployee Relations team to help new hires integrate in the Portuguese lifestyle and cultureAbout Multilingual Jobs WorldwideMultilingual Jobs Worldwide is a leading language recruitment agency in Europe, matching the most exciting jobs with multilingual talent.
Over the past 2 years, we have recruited and helped over 1000 multilingual speakers to their dream job with our partners in over 28 different countries.