Are you a language enthusiast with proficiency in Dutch, excited to explore a vibrant career path? Seize the opportunity to become a Dutch-Speaking Customer Advisor in Lisbon, Portugal, within the dynamic streaming industry! Tailored for individuals passionate about languages, this on-site role welcomes both local talents and international candidates. Immerse yourself in Lisbon's rich culture, supported by our enticing relocation package, including accommodation assistance and flight tickets. Enjoy a competitive salary, along with comprehensive health and life insurance benefits. Join our team in the dynamic world of customer advisory for streaming services, no prior experience required.
About Us:
Situated in the heart of Lisbon, we are pioneers in the streaming industry, committed to delivering excellent customer advisory services. Within our diverse team, we foster a culture that values innovation and creativity, ensuring subscribers not only receive assistance but also savor an unparalleled streaming experience. As a Dutch-Speaking Customer Advisor, you become an integral part of a dynamic environment actively contributing to shaping the ever-evolving landscape of streaming.
Position Overview:
As a Dutch-Speaking Customer Advisor, you emerge as the front-line representative, offering invaluable assistance to Dutch-speaking subscribers navigating the vast and exciting world of streaming. This role provides flexibility to connect with users and enhance their streaming experience while playing a pivotal role in the continued success of our streaming initiatives.
Key Responsibilities:
Subscriber Support: Extend assistance to Dutch-speaking subscribers, adeptly addressing inquiries, offering personalized recommendations, and swiftly resolving streaming-related concerns.
Effective Communication: Leverage your fluent Dutch skills to communicate effectively, ensuring subscribers have a seamless and enjoyable streaming experience.
Issue Resolution: Showcase your problem-solving prowess by promptly addressing and resolving subscriber concerns, with the ultimate goal of enhancing overall satisfaction.
Product Knowledge: Cultivate a comprehensive understanding of our streaming platform and diverse content offerings, enabling you to provide accurate and valuable information to subscribers.
Collaborative Teamwork: Engage in seamless collaboration with colleagues and other teams, actively contributing to the ongoing improvement of our customer service practices.
Qualifications:
Fluency in Dutch (both written and spoken): Demonstrate your proficiency in Dutch to engage effectively with subscribers and team members.
Adaptability to Work: Showcase your ability to thrive in a work setting, emphasizing effective communication and collaboration.
No Prior Experience Required: This role warmly welcomes candidates with no prior experience, making it an exceptional entry point for those passionate about forging a career in the streaming industry.
Perks:
Work in Lisbon: Immerse yourself in the culture and beauty of Lisbon as you contribute to the evolving landscape of customer advisory services for the streaming industry. Relocation Package: For candidates relocating from abroad, we extend a comprehensive package that covers flight tickets and accommodation assistance, ensuring a smooth transition to your new work environment. Competitive Compensation: Receive a salary that not only reflects your contributions but also acknowledges your unwavering dedication to providing exceptional customer advisory services. Health and Life Insurance: Prioritize your well-being with comprehensive coverage, offering peace of mind as you focus on advancing your career.
Eager to embark on a fulfilling and enriching career in customer advisory for the streaming industry, all set against the captivating backdrop of Lisbon? We wholeheartedly await your application, inclusive of your resume, as you step into a pivotal role within our innovative and customer-focused team, actively contributing to the evolving landscape of streaming services!
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