Descrição:
Vertente Humana is currently recruiting for a customer support position, with one of our renowned clients. We seek ambitious candidates, with the desire to build a solid career in one of the best companies to work for in Portugal. Are you a Dutch speaker who is looking for an opportunity to grow in a multicultural environment? Vertente Humana is currently recruiting Dutch speakers to work in exciting projects for internationally recognized brands. Our client is a renowned company located in Lisbon.
Tarefas:
- Handling all incoming customer requests by phone, email and chat, in line with service standards and procedures, offering excellence and quality of service to customers;
- Managing pending situations: exchanges, complaints, returns, among other issues;
- Registration in the system of all requests/changes indicated by the client.
Requisitos:
- Native level of written and verbal communication skills in Dutch and good understanding of English (B2 Level);
- Good computer and internet skills;
- Excellent communication skills, interpersonal skills and team spirit;
- Client-oriented attitude, with a knack for helping others;
- Friendly proactive attitude and great communicator in challenging situations;
- Ticket flight refund after 6 months + accommodation during 1 month for people living abroad;
- Experience in call center environment (preferred).
Condições:
We offer:
- Employment contract;
- Initial and continued training;
- Prospects for career advancement;
- Excellent multicultural work environment;
If you have the requirements and want to work in a fantastic environment, with an enthusiastic team, combining your skills with a company that values them, send us your Resumé. Applicants considered for the process will be contacted within a maximum of 10 working days. Vertente Humana will process your personal data only for the purpose of managing your application. For more information you can consult our privacy policy on our website.
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