Description
Customer Service Agent at EasyPark - Lisbon Join EasyPark in Lisbon as a Customer Service Agent and embark on a fulfilling career in a company that is revolutionizing urban mobility with its digital parking solutions. This is an ideal opportunity for those passionate about customer service and interested in smart city solutions. About EasyParkEasyPark is known for its innovative digital parking solutions that simplify urban living for its users. With a global presence, the company offers a dynamic work environment and a culture that values tech advancement and exceptional user experiences. Your ResponsibilitiesProvide high-quality service to customers with inquiries or problems via telephone, WhatsApp, Chat, Email, and Social MediaRegularly update internal systems with the latest informationWork collaboratively with other departments and teams to ensure customer support excellence
Requirements
Your ProfileFluent in Dutch with a strong command of English (both verbal and written)Keen interest in smart city solutions and digital technologiesDetail-oriented with excellent problem-solving skillsAble to handle sensitive customer interactions professionallyDedicated to upholding EasyPark's high service standardsAdaptable and comfortable in both routine and dynamic work settingsTeam player with a willingness to collaborate internationally
Offer
BenefitsCompetitive local salary Lots of holidays to go exploring Paid initial training to guide you on your way to successPrivate health care insurance Be part of a multicultural, open-minded work environmentWork from a beautiful and modern office in LisbonCompany events, team buildings, water sports and free language courses Access to well-being programs and initiativesOpportunity to live and work in the culturally rich city of LisbonCareer development opportunities within a leading company in the digital parking industry Involvement in innovative projects in smart city and mobility solutionsRelocation package Pick-up from the airport Administrative support to help you fully integrate in PortugalReimbursement of flight costs Free annual flight home Room accommodation in a company's flat in Lisbon
Conocimientos:Interpersonal Skills, Customer Service, Customer Care