.Company Description Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations, in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo. By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world! You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet. Hospitality is a work of heart, Join us and become a Heartist. Job Description Reporting to VP Talent & Culture Mediterranean & North Africa, and supported by a team of 2, you, as the Director Talent & Culture Spain & Portugal, oversee HR operations, provide guidance to management, analyze HR metrics, resolve employee relations issues, and suggest HR strategies aligned with business and company goals. Main accountabilities: Support Offices: Acts as a true Business partner to all Support Functions Senior Leaders based in the Iberia for all Human Resources matters. Implements performance cycle, merit review, STIP policy roll. Organizes and optimizes, with local L&D Manager, training & development for Support Offices employees, manages training plan. Ensures implementation of Engagement Survey, definition and implementation of actions plans and drives a culture of engagement. Ensures best work conditions and wellbeing of Support Offices employees. Conduct Employee relations, maintaining a qualitative dialog and sets collective status. Manages any disputes or litigations adequately. Oversees Spanish Payroll and coordinate with external providers. Define and maintain local policies. T&C services to Hotels in the Hub: Acts as a true T&C Business partner to Leaders Operations. Delivers the services to Hotels, as per Management and franchise agreement. Manages Hotel schools relations. Promote optional and billable T&C services to Franchise and Managed hotels, notably recruitment on demand and talent programs, but also digital solutions and training by Accor Academy. Collaborate with the CoE Operations for Bloom. Talent Acquisition MED: Ensures Managed hotels General Managers selection, acting as an agency
