Digital Product Advisor (Turkish Speaker)

+++ Please apply only if you hold EU citizenship or valid work permit for Portugal +++Are you interested in the world of electronics and ready to work as a detective to track orders? You are customer-oriented and can handle day-to-day tasks such as locating lost packages and communicating with delivery companies and customers.In this job, you will help customers and ensure that they receive the products they ordered.Your responsibilities and impact asDigital Product Advisor will be:Back office activities regarding online ordersSupporting the customer service agents complex casesReaching out to customers and delivery companies via phone/email in order to solve the issue/problemGuarantee clients satisfaction and high level of qualitySkills, qualifications and interests you need to succeed in this role:You have a native level in TurkishYou have a good level of EnglishYou already have a valid work permit for PortugalYou are motivated and with a positive mindsetYou are efficient and have good organization skillsYou are a team playerYou are client and service orientedYou are willing to stay in the country for the medium termYou are punctual and flexibleYou have very good communication skillsWhat's in it for you?Salary of 1142€ gross/month (x14 per year) + 150 € bonus/month6 € meal voucher per work-dayFull time job (40h/week), Monday-Sunday (Rotative shifts 8 am - 10 pm)Private health insurance after 6 monthsInitial 6 months contract + 6 months + 6 months + permanent contract30 days of probation periodA stable job and opportunities to grow within the companyContract as from the first day of training (training is paid 100%)A family style working environment, while benefiting from an international and multicultural companyOpportunity to work for Top companies on the marketYour Future Company:Our partner is an international services company specialising in customer experience and business process outsourcing with over 50 000 employees. For their client, an American multinational technology company, they are currently recruiting a Turkish speaker for their office in Lisbon.Is this project not the best fit for you?Feel free to check our other opportunitiesin Customer Service in Lisbonor send us your CV to be considered for other projects or future opportunities.#J-18808-Ljbffr