DevOps Monitoring Engineer | Luxury Retail Sector Capgemini Portugal is currently looking for a DevOps Monitoring Engineer to join one of the world's most prestigious and innovative companies in the luxury industry.To leverage Lisbon's tech spirit and infuse it into its brand-new Tech Competence Centre, our Client is looking to reinforce its technical capabilities on state-of-the-art technology and respond to the growth of their business. Their Lisbon teams will be an extension of its central Group Platforms teams and will be fully integrated in the core technology workforce.ResponsibilitiesDeliver the monitoring platform as a service (set-up, troubleshooting, maintenance) to the enterprise's other infrastructure and application teams.Establish clear, well-defined monitoring standards across all service delivery teams in the enterprise.Establish guidelines around system alerting and alert routing to ensure efficient and timely response to infrastructure/system issues that impact production environments.Implement automation for monitoring implementation and an audit process to ensure that systems are being monitored as prescribed.Enforce best practices around data collection and storage of collected metrics to ensure that we have the appropriate data required for real-time problem detection, rapid problem resolution, and practical post-mortem analysis.Maximize our knowledge as industry-leading experts on monitoring systems to understand and implement advanced monitoring scenarios, address monitoring gaps, and ensure that our corporate resources are monitored effectively.Create a culture and process of continuous refinement in the monitoring space by establishing an iterative cycle of feedback, implementation, and improvement between the monitoring teams and various service delivery teams.Academic BackgroundBachelor or master's in Computer Science, Software Engineering, or related field.Skills & Experience3 to 5 years of experience as a Cloud Solutions Engineer with solid expertise in monitoring services internationally.Strong experience with infrastructure-as-code automation using Terraform, Gitlab, etc., with configuration management using either Ansible or an equivalent.Intermediate understanding of the IT & Network infrastructure.Proficiency in scripting languages such as Python, bash, or PowerShell for automation and orchestration tasks.Strong experience in a SaaS Infrastructure Monitoring application, APM/RUM tools DataDog, Site 24x7, or similar.Experience with Alerting tool, Pagerduty or similar.Implementing and supporting enterprise monitoring tools for Cloud Providers, networks, server, and storage infrastructures application monitoring and performance.Knowledge of cloud platforms (AWS, Alicloud, Azure is a plus) and their monitoring capabilities.Familiarity with containerized technologies like Anthos, EKS, ACK.Good understanding of Agile/DevOps operating model with experience and passion to work in a fast-paced Agile environment.Good analytical thinking and skills to report efficiently to a broad audience.Excellent communication and collaboration skills to work effectively with cross-functional teams.Strong documentation skills to create clear and concise technical documentation.Fluent in English mandatory, other language a plus.Desired Personal SkillsHigh attention to detail.Strong problem-solving and analytical skills, with a strategic mindset.Good communication and collaboration skills.Strong customer orientation.Ability to prioritize and execute tasks in a high-pressure environment.Demonstrated experience in web application scalability.Highly self-motivated and focused.Interview ProcessOur team will actively review all applications. If your application is selected, we will reach out to you for an informal introductory call. The next step will be meeting our Client's team for a technical interview with team members, followed by a final interview with the Hiring Manager and HR team.
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