Your New Company
1WorldSync is the leader in Product Content Orchestration. They simplify the creation and distribution of impactful content that's accurate, consistent and relevant everywhere commerce happens.
Your new role
Complete support requests regarding IT Helpdesk, Google Workspace, and Atlassian Cloud
Configure laptops and troubleshoot end-user laptop issues
Complete end-user support requests to ensure staff productivity
Complete project work and participate in IT initiatives
Administer Atlassian Cloud Environment
Administer Microsoft Azure and Intune Environments
Maintain and monitor IPSec tunnels and VPN connections and manage network equipment
Utilize 1WorldSync Management tools (Intune, NinjaRMM, Zoom, TrendMicro)
Provide documentation, track KPIs, and maintain reports of systems
Follow and participate in security initiatives as needed
Maintain and manage all hardware inventory
Create and maintain documentation related to corporate IT processes and procedures
Onboarding new employees and conducting meet-and-greet sessions when distributing equipment
Partner with the Facilities team on special projects and other miscellaneous items
Other duties as assigned
What you will need to succeed
Bachelor's degree in Computer Science or equivalent degree and experience
2+ years experience in Network or IT administration
Comfortable with English - written and spoken
This is a hybrid position, working in the Lisbon office, with monthly travel to the Porto office
What the company can offer you
Inclusive Culture: They value diversity and are committed to creating an inclusive workplace for all employees
Professional Development: They support continuous learning and offer opportunities for self-development and professional/personal growth
Work-Life Balance: They understand the importance of work-life balance and offer remote working options.
Supportive Environment: They provide a supportive environment that empowers employees to succeed and make a difference
28 days paid vacation, as well as public holidays, and volunteer time off
Summer and Winter salary payment
Daily meal allowance per day of effective work
Employee assistance program, including health and well-being support
Next Step
If you are interested in this opportunity, please send us your updated CV. If you're looking for another type of professional challenge, contact us to discuss other career opportunities, always in complete confidence.
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