Sword Health is on a mission to free two billion people from pain as the world's first and only end-to-end platform to predict, prevent and treat pain.
Delivering a 62% reduction in pain and a 60% reduction in surgery intent, at Sword, we are using technology to save millions for our 2,500+ enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $300 million from top venture firms like Founders Fund, General Catalyst, and Khosla Ventures.
Recognized as a Forbes Best Startup Employer in 2023, this award highlights our focus on being a destination for the best and brightest talent. Not only have we experienced unprecedented growth since our market debut in 2020, but we've also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $2 billion, we are in a phase of hyper growth and expansion, and we're looking for individuals with passion, commitment, and energy to help us scale our impact.
Joining Sword Health means committing to a set of core values, chief amongst them to "do it for the patients" every day, and to always "deliver more than expected" on behalf of our members and clients.
This is an opportunity for you to make a significant difference on a massive scale as you work alongside 800+ (and growing!) talented colleagues, spanning two continents. Your charge? To help us build a pain-free world, powered by technology, enhanced by people — accessible to all.
As a Deal Desk Analyst, you'll play a critical role in supporting the commercial team by providing guidance on deal structure, pricing, and contract terms through collaboration and creative thinking. This role requires a strong understanding of the sales process, excellent analytical skills, strong understanding of contract structures and legal language, and the ability to collaborate effectively with cross-functional teams.
What you'll be doing:
Coordinate the end-to-end deal contracting process
Manage (with the use of internal tools) version control of contract documents, next steps, takeaways, etc.
Coordinate closely with internal stakeholders to drive deal closure and ensure a seamless customer experience.
Influence deals by advising on optimal deal structure and negotiation of commercial terms. Educate Sales on standard commercial strategy to drive deal velocity and repeatable success.
Mitigate risk through application of standardized terms, ensuring deals align with company policies.
Collaborate with Sales, Finance ,Legal and other key stakeholders to streamline the contracting process.
Identify trends and insights that can be used to improve deal velocity and deal economics
Identify opportunities for process improvement and, in conjunction with leadership, implement solutions to quantifiably increase efficiency.
Develop and maintain deal data analytics reporting for sales leadership and management
Analyze deal metrics to provide insights to improve deal structure and sales strategy
Maintain and update deal desk documentation and training materials
Perform other duties as assigned by immediate supervisor or management team.
What you need to have:
3 -5 years of experience either in Deal Desk, Finance, Sales Operations or Revenue Operations;
Experience developing and executing repeatable process improvements
Experience providing reporting, data, and analytics to sales teams and leadership
Strong communication, process orientation, attention to detail, and stakeholder management skills
Proficiency in understanding the overall construction of commercial deals
Proficiency in understanding legal language and concepts such as indemnification, warranties, etc.
Ability to analyze deal economics and explain available commercial levers to Sales.
Excellent communication skills with the ability to build effective cross-functional partnerships and explain changes to policies and procedures.
Strong problem-solving mentality, with an ability to independently navigate internal resources and proactively manage internal blockers for approval and booking of non-standard deals.
Successful track record of operating in a high-growth business, with a demonstrated ability to drive results independently.
Excellent commercial reasoning skills, balancing an acute attention to detail with the ability to recognize the bigger picture.
Ability to balance competing priorities in a fast-paced environment and demonstrate strong time management skills.
Highly responsive; ability to work extended hours during quarter-end cycles, as needed.
Experience with CRM tools such as Salesforce.
What we would love to see:
Experience with contract management tools such as Ironclad
Experience withSalesforce.com
Experience in Digital Health and/or SaaS industries
US - Sword Benefits & Perks:
• Comprehensive health, dental and vision insurance*;
• Equity shares*;
• Discretionary PTO plan*;
• Parental leave*;
• 401(k);
• Flexible working hours;
• Remote-first company;
• Paid company holidays;
• Free digital therapist for you and your family.
*Eligibility: Full-time employees regularly working 25+ hours per week
Portugal - Sword Benefits & Perks:
• Health, dental and vision insurance;
• Meal allowance;
• Equity shares;
• Remote work allowance;
• Flexible working hours;
• Work from home;
• Unlimited vacation;
• Snacks and beverages;
• English class;
• Unlimited access to Coursera Learning Platform.
*US Applicants Only: Applicants must have a legal right to work in the United States, and immigration or work visa sponsorship will not be provided.*
SWORD Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.
