Database Administrator

.JOB DESCRIPTION Position: Database Administrator, Compute DBA Team Workload: 100 % FTE Unit: GB Technology Reports to: Manager, Compute DBA Location: Bratislava or Portugal Nature and aim of the position The holder of this position is responsible for the management, engineering and operation of all database services of Global Blue Group. This includes multiple businesses critical 24x7 production databases as well as the delivery of Global Blue internally used databases for IT services. This position provides day-to-day technical ownership across a broad range of database technologies and works in a multinational DBA team around the globe. Main skills and responsibilities Delivery of database services on a global scale. Managing and overseeing overall aspects of DB services. Creating and maintaining procedures, policies and documentation for database systems support and ensure effective use of enterprise infrastructure. Establishing best practices to ensure optimal performance and achievement of defined SLAs. Providing database 2nd level support and technical support for GBIT Service Center. Ensuring that the database infrastructure is kept up to date (incl. patching). Analyse strengths and weaknesses of database system operation and infrastructure and seek out opportunities for improvement. Deliver and maintain end to end monitoring capabilities for all database components. Maintaining and monitoring database capacity planning. Ensuring IT Security policies and application access controls are implemented and kept up to date. Ensuring that company data is backed up and can be restored whenever required following corporate data backup and retention policies. Advising service delivery managers, product managers, development leads and external clients on technical implementation of GB database services. Assist in and proactively liaise with other GBIT and business teams to understand and develop solutions. Reporting and collaboration The position reports to the Manager of Compute DBA in Vienna. The position requires close collaboration with other teams like the application, the development or the service center teams, service delivery managers, and product managers within the organization