Czech Customer Advisor - Lisbon, Portugal

Do you want to contribute to an outstanding customer representative service?
Are you Czech native or fluent with strong English communication skills?
Looking to make your career abroad in a multicultural environment?
So we have the perfect opportunity for you!
Your future project: join our Czech Customer Advisor team.
As a customer advisor specialist, your daily responsibilities will include:
Provide first contact resolutions to customer queries.
Offer specialized customer support through written and phone communication.
Build meaningful relationships, answering customers' questions in a courteous, friendly, and professional manner.
Meet and exceed our customer service quality goals, compliance regulations, and productivity targets.
Create amazing customer experiences that people value and we are proud of.
Be responsible to follow the direction of management and provide feedback.
To succeed in the role, you will need to have:
Native or proficient level of Czech (C2).
Advanced level of English (at least C1) both verbal and written.
Strong communication skills – with excellent phone conversation skills, attentive listening, and superior writing skills.
Analytical and problem-solving skills with strong attention to detail.
Desire to learn and advance, be a curious investigator and problem solver.
Must hold EU citizenship or valid work permit for Portugal.
Be a local candidate or willing to relocate to Portugal (work on site - Lisbon).
Go further with Foundever We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

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