Customer & Technical Support – Italian Speaker In Lisbon

Customer & Technical Support – Italian speaker in LisbonAre you the best professional solving technical issues? Can you transform a problem into a good experience? Are you a native Italian speaker? Then, work as Customer & Technical Support!What is waiting for you:Work location: Lisbon – one of the best and sunniest places to live in Europe;Full relocation support (flight ticket to Portugal, free accommodation in one of our shared apartments);One flight per year to your home country (within Europe);Health insurance from day one in the company;Ongoing certification and training opportunities;Refer a Friend Program with attractive incentives;Free medical appointments at the office, sports and social responsibility activities, amazing internal parties, festivals, workshops and much more.What you'll be doing at Teleperformance PortugalAs aItalian-speaker Customer & Technical Support, you will:Working as a Customer & Technical Support, you'll have to be a relentless advocate for the customers and their issues;Provide the necessary help to solve all customer's technical issues, through phone and email;Ensure customer satisfaction, presenting creative solutions to their issues;Make an effort to regained customer's confidence in the brand;Provide recommendations to engage with customer's needs;Have a central role within the internal organization.There will be big smiles if youFluent level of Italian and a B2-level in English;Customer oriented with strong decision-making skills as a Customer & Technical Support;Excellent communication and good argumentation skills;Ability to solve technical issues creatively;Ability to build and maintain positive relationships with customers;Basic knowledge of Windows and MS Office.Teleperformance is one of the best companies to work for in Portugal, guaranteeing great conditions and career opportunities for its team.
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