What you can expect
Are you a Gaming enthusiast and you want to embark on a new adventure? As a Customer and Technical Support Representative, you will be supporting the German market with the help of a translation tool, over chat.
You will be providing assistance to all gaming products, installing and synchronizing software and devices and providing assistance and advice when purchasing all gaming products. Become our clients' ambassador! Be the first point of contact for a gaming industry community.
In this role, you'll have intensive training and the right tools to grow.
Whomever you are, whatever you do, bring your ambition, ideas, and determination and come drive our business into the future.
We need those who want to play their part and drive value. Those who want to live their dreams and embrace a world of opportunities.
Don't miss this opportunity to build a successful career in one of the best companies to work in Portugal!
What you'll do
Customer and Technical support over chat, supporting the German market with the help of a translation tool;
Provide assistance to products, installing and synchronizing software and devices;
Effective assistance and advice when purchasing branded products.
What you'll need
Excellent written and verbal communication skills in German (C2 level) and good knowledge of English (minimum B2 level);
High school graduate (Must present diploma or certificate);
1 year of previous experience (Preferred);
Previous Salesforce CRM experience (Preferred);
Knowledge of gaming products (Preferred);
Multi-tasking skills with systems & platforms;
Proficiency with using a computer system and Microsoft Office.
Benefits
Work location: Lisbon;
Full relocation support (flight ticket to Portugal, free accommodation in one of our shared apartments);
One flight per year to your home country (within Europe);
Health insurance from day one in the company;
A wealth of opportunities to progress and move business areas projects;
Ongoing certification and training opportunities;
Refer a Friend Program with attractive incentives;
Free medical appointments at the office, sports and social responsibility activities, amazing internal parties, festivals, workshops, and much more.
Teleperformance Portugal
Teleperformance Portugal is one of the 25 best companies to work for in Europe. This recognition was assigned by Great Place to Work Institute. TP was also distinguished as Best and Largest exporter and Best Contributor to Employment in Portugal, by Exame magazine!
With more than 12,000 employees, from 111 nationalities, our team provides services in 35 languages. We are a multicultural, highly skilled, and deeply knowledgeable team. Teleperformance Portugal has a wide range of integrated omnichannel solutions, technology, and the highest security standards in the market.
Whoever you are, wherever you are from, join us and find your place at Teleperformance Portugal.
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