Customer Support with French in Portugal Lisbon, 11, pt
Smart-Recruitments
Job Description
Are you fluent in French and have strong communication skills? We have exciting job opportunities in Lisbon! Take the next step in your career by working with some of the top global brands.
What You Will Do :
Communicate with customers via phone, chat, and email;
Monitor and resolve cases efficiently to ensure quick resolution;
Maintain customer satisfaction while representing a major brand;
Develop and sustain strong, professional relationships with partners, always showing empathy;
Work towards achieving targets set by both the client and the company.
What You Need :
Fluency in French;
Proficient English communication skills;
Strong communication, interpersonal, and problem-solving abilities;
Basic computer knowledge and technical skills;
Ability to multitask effectively;
Team-oriented with the ability to thrive in a fast-paced, energetic environment.
What We Offer :
Comprehensive relocation support to Portugal;
Competitive monthly salary;
Health benefits and various other discounts;
Full training provided by certified instructors;
Opportunities for career advancement and professional development.
As a Customer Service Representative within our Technical Support team, you will play a crucial role in resolving technical issues, ensuring smooth communication with stakeholders, and providing an outstanding user experience.
Relocation package: refund of up to 2000 euros with the first payslip, assistance in finding accommodation, support in obtaining NIF (Portuguese tax number) and NISS (required for residence permit).
What's in it for you: Full-time with indefinite contracts (negotiable depending on your experience and our client's needs) Competitive salary and performance bonus Central location in Lisbon, Portugal.
Are you interested in helping people to get the most easy and enjoyable customer experience? Would you like to work in the sunny capital of Portugal, Lisbon and provide efficient, quick and friendly service to customers as well as building strong relationships with them?
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