Customer Support Specialist (German Speaker)

Passionate about Customer Care and looking for a new challenge in vibrant Lisbon? Be responsible for the needs of the customers and find the best solution to make them happy again.

Your responsibilities and impact as a Customer Service Agent will be:

Providing excellent customer service
Ensuring high quality customer service
Handling requests and complaints
Being the point of contact before and after purchase
Building customer relations

Skills, qualifications, and interests you need to succeed in this role:

Fluent in German with a high level of English
Client-oriented and empathic
Eager to learn new things
Well-organized and proactive
A real team player and go-getter
High communication skills with a positive attitude

What's in it for you?

Permanent contract
One month of training (fully paid)
Competitive salary
Meal Allowance
A multicultural and diverse environment
Equipment provided
Private health insurance after probation period
Team building activities
Opportunities to grown within the company


What should you expect from living in Lisbon?

A colourful city view and a rich cultural history
Pros of living in a European capital on a budget
Delicious Portuguese cuisine and famous café culture
Friendly people, good vibes and a happy-go-lucky urban life
Warm climate all year and a sunny beach life next to the Atlantic
A large English-speaking local community and international environment

Your Future Company
Our client is a rapidly growing organization that started in October 2020. They support their clients' cost-cutting initiatives, facilitate scale, and promote revenue growth by utilizing both human and technology approaches with over 500 employees and over 21 different nationalities from all over the world.

Is this project not the best fit for you? Feel free to check our other opportunitiesfor German speakers in Portugal,or send us your CV to be considered for other projects or future opportunities.
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