Customer Support Representative - Greek - Porto

col-wideJob Description:

Jujur. Honest, trustful, fair.
Transparency is key at Jujur. Our team is committed to deliver an honest and personal approach when it comes to recruitment solutions. Candidates and clients come to us as we take the time to really understand their needs.
We are upfront while setting realistic and achievable goals. We believe that treating others with fairness and dignity is the rain that helps them grow and be fruitful.

Position: Customer Support Representative
Location: Porto, Portugal
Employment type: Full-time

DUTIES AND RESPONSIBILITIES:
Provide optimal advice regarding various client queries related to cosmetic products
Respond to customers queries in timely and efficient manner
Provide clear information about products and service
Deliver a positive attitude towards the brand
Achieve strong customer satisfaction with a focus on quality and results
Maintain and update all job-related administrative forms.

REQUIREMENTS:
Native/fluent in Greek, both verbal and written
Fluent in English (at least B2 level)
At least 6 months experience in Customer service roles will be considered as an advantage
Knowledge of Banking industry will be considered as an advantage
Computer literate with sound knowledge of Microsoft Office package

Excellent communication skills with solid negotiating skills
Resourceful and stress resilient personality that can adapt and remain calm in all situations
Ability to work independently, while being team player at the same time.

BENEFITS:
Excellent remuneration package based on experience, skills and performance
Be part of a dynamic multilingual, multicultural and creative team with positive and friendly atmosphere
Guidance and tools to reach your full potential.