Customer Support Representative (Greek)

David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard Greek speaking Customer Support Representative for their Porto offices.Position: Customer Support RepresentativeLocation: Porto, PortugalEmployment type: Full-timeRemuneration: Base salary.DUTIES AND RESPONSIBILITIES:Provide optimal advice regarding various client queries related to cosmetic productsRespond to customers queries in timely and efficient mannerProvide clear information about products and serviceDeliver a positive attitude towards the brandAchieve strong customer satisfaction with a focus on quality and resultsMaintain and update all job-related administrative forms.REQUIREMENTS:Native/fluent in Greek, both verbal and writtenFluent in English (at least B2 level)At least 6 months experience in Customer service roles will be considered as an advantageKnowledge of Banking industry will be considered as an advantageComputer literate with sound knowledge of Microsoft Office packageExcellent communication skills with solid negotiating skillsResourceful and stress resilient personality that can adapt and remain calm in all situationsAbility to work independently, while being a team player at the same time.BENEFITS:Excellent remuneration package based on experience, skills and performanceBe part of a dynamic multilingual, multicultural and creative team with positive and friendly atmosphereGuidance and tools to reach your full potential.
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