Description Your RoleWe are looking for people with passion, new talents who are looking forward to build a successful career here in Portugal.Become part of our customer service team and use your chance to start an international career.
For applicants from all over Europe, we have prepared a transfer package which among other things includes a room in a corporate apartment, the refund of your flight to Lisbon, one free annual flight to your homeland and versatile administrative support directly after your arrival in Portugal.Our ClientWe support world-famous brands such as Expedia, Wish and many more in the customer service area.ResponsibilityCompetent, friendly and efficient – that is how professional customer service looks today.
Be it per phone, e-mail or even chat, you will be our customers´ first point of contact.Depending on the client, you will act in different industries and you will focus, among others, on tasks such as:Customer support for bookings, purchases, or goods; Assistance with concerns regarding payment transactions and questions about customer accounts; Technical Support for a number of pc-related issues; Professional management of changes, adjustments, complaints and any other customer concerns.
Requirements Your ProfileNative level of written and verbal communication skills in Polish and good understanding of English (B1 Level); Good computer and internet skills; Excellent communication skills, interpersonal skills and team spirit; Experience in telephone customer service / call center environment (preferred).
Offer Our OfferInternational career in a multicultural environment; Possibility of cooperation with leaders in various industries; Intensive training and familiarization phase; Long-term development opportunities; Temporary, renewable employment contract; Health Insurance since day one in the company; Accommodation in a room of a Teleperformance owned apartment; Initial flight expenses refund; Free annual flight to the homeland; Free Portuguese language courses, water sports, soft trekking and much more for all who are interested.Teleperformance PortugalTeleperformance Portugal is one of the 25 best companies to work for in Europe.
This recognition was assigned by Great Place to Work Institute.
TP was also distinguished as Best and Largest exporter and Best Contributor to Employment in Portugal, by Exame magazine!With more than 12 000 employees, from 111 nationalities, our team provides services in 35 languages.
We are a multicultural, highly skilled, and deeply knowledgeable team.
Teleperformance Portugal has a wide range of integrated omnichannel solutions, technology, and the highest security standards in the market.Whoever you are, wherever you are from, join us and find your place at Teleperformance Portugal.