Customer Support | French & Spanish - Lisbon

Description At Adecco HR we are looking for French and Spanish speakers to join our client in Lisbon!
If you want to be part of an innovative company as a Customer Support Specialist this can be your opportunity!
You will be responsible for:   Respond to incoming user requests on the platform  Follow up on requests until resolution  Escalate challenges encountered with clients to the assigned Performance Coach  Train and proactively support clients in mastering the platform  Proactively promote the platform innovations to clients  Requirements Key skills:????
Fluent in French and Spanish + English is a strong plus ????
Minimum 1 year of experience in a similar role required ????
Proficiency in IT tools and various communication channels ????
Excellent interpersonal skills  Offer We offer: Permanent contract (40h/week)  Monday to Friday (8:00 AM to 5:00 PM)  Base Salary: 1400€  Meal allowance: 7.23€/day  Health Insurance  Monthly transport pass reimbursement (40€)