Customer Service Representative (French Speakers)

Customer Service Representative (French speakers)

Location: Leiria, Portugal (Hybrid)

Starting Date: April 11, 2024, or November 11, 2024

About Us:

Join our dynamic team where we prioritize exceptional customer experiences. We are looking for a motivated and skilled Customer Service Representative fluent in French to support our clients and enhance our services.

Responsibilities:

- Provide outstanding customer support via phone, email, and chat in French.

- Resolve customer inquiries and issues efficiently and effectively.

- Maintain a positive and professional demeanor while interacting with customers.

- Collaborate with team members to improve service processes and customer satisfaction.

- Document customer interactions and feedback accurately.

Requirements:

- Fluency in French (spoken and written) is essential; proficiency in English is a plus.

- Previous experience in customer service or support roles is preferred.

- Strong communication and interpersonal skills.

- Ability to work independently and as part of a team.

- Problem-solving skills and a customer-oriented mindset.

What We Offer:

- Attractive salary and benefits package.

- Flexible hybrid work environment.

- Opportunities for professional growth and development.

- A supportive and inclusive company culture.

Join us in delivering exceptional service and making a difference for our customers!

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