Are you passionate about Hotels, Hospitality, and Tourism? Do you have a native level of both French and English? Do you have good customer service skills and want to start and develop your career in an international and multicultural company? Check this out!
Your responsibilities and impact as a Rental Agency Customer Advisor will be:
Offer information, solutions, and advice to customers regarding the company's services, over the phone, emails, and chat.
Contribute to a positive customer experience through responsible treatment of each contact.
Achieve the performance targets defined by the project.
Ensure and participate in the success of the department.
Guarantee client satisfaction and a high level of quality.
Skills, qualifications, and interests you need to succeed in this role:
You have a native level of French and fluent level of English.
You must hold EU Citizenship or a valid work permit for Portugal.
You are passionate about the Tourism industry – studies or experience in this industry is a plus.
You have a professional attitude and strong customer service skills.
You have excellent listening and communication skills.
You are willing to learn, develop, and acquire new skills.
You are dynamic and self-motivated.
You are open-minded, a real team player, and willing to work in an international and multicultural environment.
You have a strong work ethic and are committed to your job, ready to contribute to the success of the company and project.
What's in it for you?
Working hours: Monday to Sunday, rotating shifts 24/7.
A package in line with the market: 890€ gross/month x 14 months + 100€ / month guaranteed language bonus + up to 100€ / month performance bonus + meal vouchers of 7.23€ / workday + reimbursement of some transportation costs + Private Health Insurance and dental plan (after six months).
If you live outside Portugal: reimbursement (up to 400€) of initial flight ticket after 6 months within the company + 3 months of free accommodation provided by the company.
Opportunity to be part of a challenging and fast-paced environment.
Possibility to collaborate with some of the biggest brands in the industry.
A multicultural and international environment.
Fully paid training, professional development, and career evolution.
Start date: March.
Your Future Company:
Started up by 2 French entrepreneurs in the year 2000, the Company has become an international Customer Experience Specialist, with a global presence and counting more than 50,000 employees.
In their international hub in Lisbon, they take care of the customer service experiences on behalf of some of the world's most progressive brands, mainly from the Travel and Tourism Industry.
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