Customer Service In Lisbon (French Speaker)

Do you speak German natively and have a strong desire to offer outstanding customer service? Come work with a dynamic team in Lisbon, Portugal's most vibrant city! You will be a key member of the customer service team, making sure that German-speaking clients get the greatest possible service.
About the offer:
Work 40h/week in the office.
Schedule: Monday to Friday, from 8am to 6:30pm (1h lunch break)
Salary: 900€ gross / month salary + 200€ gross / monthly performance bonus
Paid training with a specialized partner.
Health Insurance coverage.
Accommodations package (company housing).
Meal allowance of 8€/day.
Possibility to grow in the company.
Free Portuguese courses offered.
As a customer service representative, your responsibilities and actions will be:
Addressing issues and questions from clients in a friendly and professional manner at all times.
Resolving complaints and checking in to offer assistance that is clear and timely.
Helping clients with problems regarding online shopping and home delivery.
About you:
You are a native German Speaker with a professional proficiency in English.
You have a work permit for Portugal or are a EU citizen.
Good analytical and reasoning skills.
Friendly, proactive and problem solving skills with challenging situations.
Some experience in telephone Customer Service or Call Center is a plus.
About the company:
Created in 1978 by two French entrepreneurs in Paris, the company is present in more than 60 countries all around the world with more than 500,000 employees.

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