Customer Service - French/English (M/F/X)

Are you passionate about delivering exceptional customer service?
Do you have a strong interest in the automotive industry and digital services?

We are looking for fluent French speakers with good English skills to join our client's team as Customer Support Specialists.

Responsabilidades ChaveResponding to customer inquiries via phone, chat, and email, representing the client with professionalism and enthusiasm.Utilize your knowledge of automotive and digital products to troubleshoot and resolve issues effectively.Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system.Collaborate with colleagues to enhance the overall customer experience.Staying updated on client's latest offers, policies, and services to provide customers with accurate and timely information.Exhibit warmth and enthusiasm in every customer interaction. CompetênciasNative or advanced French (C2) proficiency;Intermediate level of English (B2);Excellent communication skills; Principais BenefíciosWhat do we have for you?
- Base salary of 880€/month;
- Performance bonus up to 80€/month;
- Schedule: Monday to Sunday: between 7am and 7pm (rotative shifts);
- 2 days off: rotative;
- Working contract: 6 months (renewable);

Randstad's mission is to become the most equitable and specialised talent company in the world, so we reiterate that we welcome people with a wide range of skills and experience.
We are committed to ensuring that our recruitment and hiring process meets the needs of all people.

If you need to make any adjustments to make your application or interview more comfortable, please don't hesitate to let our recruitment consultants know.

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