Customer Service For Travel Industry - German Speaker In Lisbon

What you'll doAs a Customer Service for Travel Industry, you'll greet and converse with client's customers in a courteous, friendly and professional manner;Turn customer inquiries into sales, using appropriate selling techniques to meet revenue and close rate goals;Research travel rates, destinations, options and packages, accurately provide information and answer general travel and site related questions;Track and report call types and service issues.What you'll needFluent level of written and verbal communication skills in German;Good level of written and verbal communication skills in English (minimum B2);High School Diploma or higher (preferred);Excellent communication skills and social intelligence – empathy, self-awareness, cultural sensitivity;As a Customer Service for Travel Industry, you'll need previous call center experience in sales and/or customer service capacity;Strong web-based navigation skills;Flexible and quick learner, able to adapt continuously.BenefitsInternational career in a multicultural environment;Training and familiarization phase;Investment in training and personal development;Respectful and inclusive environment;A wealth of opportunities to progress and move business areas projects;Flexibility & Work/life balance as a Customer Service for Travel Industry;Opportunity to grow in a dynamic leading multinational company;Accommodation in a Teleperformance apartment;Refund of initial flight expenses;Annually complementary return flight to your home country (within Europe);Health Insurance since day one in the company;Free company events and activities.