.Lisbon is a very colorful and vibrant city to live in with a rich cultural history! You will be surrounded by friendly people living good vibes and a happy-go-lucky urban life. Is a warm climate all year what you are looking for? Live the sunny beach life next to the Atlantic and have a look at this opportunity! Your responsibilities and impact as a Customer Service Agent in Lisbon will be: Offering dedicated customer support services to assist users with account inquiries, technical support and other related issues trough the following channels: Phone, email, chat and social media. Providing the best possible answers and solutions to questions and concerns from customers in the way you are the most confident with: over the phone, via e-mail or social media Delivering calm and resourceful troubleshooting for customer queries information about service disruptions Being in contact with other departments and redirecting related cases and issues to related departments Skills, qualifications and interests you need to succeed in this role: Speak a native level of Dutch and at least a B2 level of English Know the value and impact that a good customer experience can create Are an attentive listener, comfortable and skillful at communicating with people Enjoy being energetic, innovative and working proactively at a fast pace Get excited about intercultural communication and the expatriate lifestyle Are already living in or willing to relocate to Lisbon for an international career and life experience What's in it for you? Type of Contract: A fixed-term contract (6-12 months) renewable Working Hours: 8-5 PM from Monday to Friday Training: Have a kick-start your career with the intensive training that the company offers to their new employees. Salary Conditions(*): You have 2 options: Including free accommodation (shared flat, all bills included): 1.040€ gross/month Excluding accommodation: 1298€ gross/month (*) Compensation during training period if successful (1-4 weeks depending on the project): nearly fully paid Relocation Package for International Candidates: Reimbursement of your initial flight expenses after 3 months Help in paperwork, opening bank account, etc