Customer Service For Foot Locker - Italian Speaker In Lisbon

What you'll do

Provide a customer-friendly service by showing interest in the customer, guaranteeing a positive relationship with the brand;
Create opportunities to impress and engage with the customers, approaching all their questions and doubts;
Manage customer queries about their orders and access to their accounts, payments, and stock availability.

What you'll need

Native Italian speaker and minimum B2 English level required;
Familiarity with online advertising products and social media (preferential);
Basic computer skills;
+1 year working in a customer support related role (preferential);
Excellent communication skills: verbal, written and listening skills;
Ability to solve customer problems;
Flexible and quick learner, able to adapt to continuously evolving SMB needs to help clients grow their business on the advertising platform;
Ability to multi-task and work under pressure.

Benefits

Excellent work opportunity in a dynamic leading multinational company;
Stable work and career progression;
Health Insurance since day one in the company;
Excellent work environment, great colleagues and social arrangements;
Accommodation in a room of a Teleperformance owned apartment;
Initial flight expenses refund;
Free annual flight to the homeland;
Free Portuguese language courses, water sports, soft trekking and much more.

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