Customer Service Agent (M,F) Streaming Channel: French

Start: 20th NovemberShift: Monday to Sunday – 7am to 9 pm Days Off: 2 Days RotationalTasks:First point of contact for viewers and a critical brand ambassador. Assist viewers through phone, chat and emails regarding different queries.Provide account and application support to viewers namely with regards to software functionality.Provide technical support, troubleshoot of system configurations, and network settings.Provide accurate and real-time responses to the viewer's inquiries.Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.Profile:French C2English B2Benefits:Excellent remuneration package based on experience, skills and performanceLife InsuranceMeal allowance + Transport allowancePrivate health insurance