Customer Service Advisor for tobacco industry – Italian speakerAre you interested in an exciting career in a growing and innovative company?
Then work with us! Support our client from the tobacco industry and ensure an outstanding customer experience at every single opportunity.
Our ClientIs the leading worldwide tobacco company working with seven of the world's top 15 brands, including the best-selling cigarette brand. Recently the company has expanded its offer, besides the traditional cigarettes a new type of smokeless cigarette device aiming to provide a new solution for their customers.
ResponsibilityCustomer support via telephone and email;Effective support for questions regarding the use and maintenance of the smoking device;Provision of technical support in regard to the device or the brand's website;Providing information and possible troubleshooting.Your ProfileFluent written and verbal communication skills in French;Demonstrates sympathy and empathy;Excellent communication skills, interpersonal skills and team spirit;Flexibility and resilience;Fast learning capacity;Experience in telephone customer service / call center environment (preferred).Our OfferExcellent work opportunity in a leading multinational company;International career in a multicultural environment;Possibility of cooperation with leaders in various industries;Stable work and career progression;Fixed-term, renewable contract with the possibility of permanent employment;Health Insurance since day one in the company;Possibility to live in one of our apartments;Annually complementary return flight to your home country (within Europe);Free healthy meals in the cafeterias, such as soup, bread, salad and fruit;Free Portuguese language courses, sport activities and organized events.Teleperformance PortugalTeleperformance Portugal is one of the 25 best companies to work for in Europe. This recognition was assigned by Great Place to Work Institute. TP was also distinguished as Best and Largest exporter and Best Contributor to Employment in Portugal, by Exame magazine! With more than 12,000 employees, from 111 nationalities, our team provides services in 35 languages. We are a multicultural, highly skilled, and deeply knowledgeable team. Teleperformance Portugal has a wide range of integrated omnichannel solutions, technology, and the highest security standards in the market.
Whoever you are, wherever you are from, join us and find your place at Teleperformance Portugal.
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