Customer Service Admin (M/F) Paço de Arcos2024-12-23 Lisboa Administrativo, Secretariado, Receção Ref: 155-003015-1
We are recruiting Customer Service area developing administrative (M/F) for our client. Daily tasks: Management of customer orders in SAP ATLAS system:Daily communication with Cust.Service - Customer Support for alignmentReception of customer orders (via email Outlook)Processing in our system SAPDaily communication with our Logistic OperatorDeliver tracking when needed.Send Invoices to customers, with digital signatureCustomer Return orders in SAP ATLAS systemDaily monitoring with Logistic Operator of deliveriesOrganization of archives:Management of the document archiveKeep the file organization up to date with orders notes and customer invoicesBack-up service for basic duties Cust.Service - Customer Support for holidays/absence period.Requirements: High school diploma, general education degree or equivalent on AdministrativeKnowledge of customer service principles and practicesKnowledge of relevant computer applications: Outlook, Excel, WordExperience with ERP systems, preferably SAP.Knowledge of administrative proceduresNumeric, oral and written language applicationsAbility to multi-task, prioritize, and manage time effectivelyLanguages: high English level (+ Spanish, good to have as it is a Iberian cluster department)Key Skills and Competencies: Interpersonal skillsCommunication skills - verbal and writtenListening skillsProblem analysis and problem-solvingAttention to detail and accuracyData collection and orderingCustomer service orientationAdaptabilityInitiativeStress toleranceConditions: VB: 1400€SA: 6,50€ per day in meal cardUncertain term contract with Adecco OutsourcingLocation: Paço de ArcosSchedule: Full-time (40 hours per week) 09h-18h Monday to Friday.This is a Maternity leave expected to last 1 year. January 2026 to March 2026 is Transition period.
If you are interested, please send your application! Porque acreditamos no Talento sem etiquetas, estamos comprometidos com a não discriminação, promovendo a diversidade, a inclusão e a equidade no mercado de trabalho.
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