"You take the adventure abroad, we manage your career" Blu Selection – Offering Quality Recruitment Solutions to companies and expats just as dynamic and passionate as the Blu Team itself. United through the aim to constantly improve ourselves and to provide the best service in a fast and target driven environment, we are connecting companies with the people they really want. Honesty, transparency and expertise is what we offer. Get in touch with us and start your new experience abroad.You want to be part of a multicultural team in a company which works alongside well-known brands? You want to relocate to the beautiful capital of Portugal – Lisbon? Then this could be the perfect opportunity for you to have your experience of a lifetime!Your responsibilities and impact as a Customer Care Advisor will be:Supporting clients' activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brandsAnswering incoming queries from customersIdentifying issues and providing solutionsEnsuring high level of customer satisfactionRecording data in the CRM systemProviding ad-hoc supportBeing a team player and participating in the success of the team and projectSkills, qualifications and interests you need to succeed in this role:A native level of German and at least a B2 level of EnglishKnowledge of the value and impact that a good customer experience can createBeing an attentive listener, comfortable and skillful at communicating with peopleHaving a drive for excellence and professionalismBeing a real team player and committed to your workExcitement about intercultural communication and the expatriate lifestyleLiving in or willing to relocate to Lisbon for an international career and life experienceHaving a valid Portuguese work permit (required)What's in it for you?Long-term opportunityWorking hours in rotative shifts depending on the projectA package in line with the market: 1100€ gross / month x 14 months + up to 100€ / month performance bonus + meal vouchers of 7.23€ / workday + reimbursement of some transportation costs + Private Health Insurance and dental plan (after six months)If you live outside Portugal: reimbursement (up to 400€) of initial flight ticket after 6 months within the company + 12 months of accommodation in shared flat provided by the company (rental fee to pay)Opportunity to be part of a challenging and fast-paced environmentPossibility to collaborate with some of the biggest brands in the industryA multicultural and international environmentFully paid training, professional development and career evolutionYour future Company: Started up by 2 French entrepreneurs in the year 2000, the Company has become an international Customer Experience Specialist, with a global presence and counting more than 50,000 employees. In their international hub in Lisbon, they are taking care of the customer service experiences on behalf of some of the world's most progressive brands.
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