Internship: Customer & Booking AssistantReady to join a young and ambitious team revolutionizing the student housing market? Are you looking for an international adventure? We challenge you to become our number 1 booker in Porto! You'll be interacting with international students, interns, and young professionals from all over the world, and assist them in finding the best accommodation for their adventure abroad!Tasks:Assist the Booking Manager in different tasks related to booking requests processing.Tenants' prospection through our social media channels such as Facebook and Manychat.Establish partnerships for tenants acquisition and service satisfaction.Assure active communication with our community of tenants and prospective tenants, online and offline, guaranteeing they are having a high-quality stay.Assist tenants with the booking request, process, and stay-related questions through the support e-mail and Facebook page and groups.Requirements:Fluency in English; additional languages such as Spanish, French, Italian, or Portuguese are a plus.Attitude of a born problem-solver and challenge-taker.Business studies, hospitality and tourism management, hotel management studies, or marketing.Basic knowledge and proficiency in social media management.Strong communication skills that allow you to inform, help, and advise customers clearly.Creative thinking to come up with new ideas to improve customer service.We offer:This is an unpaid internship; however, we:Cover up to 30% of your rent in one of our amazing co-living spaces.Provide a chance to enrich your CV while working with a fast-growing company.Offer the opportunity to join a young team of international professionals.Have offices in the beautiful city of Porto.Provide the possibility to take 1 surf class.Offer the opportunity to acquire experience in different departments of Student Room Flat for real hands-on professional experience.Duration and location:This offer is for a full-time internship in Porto with a minimum duration of 4 months. Apply only if you are living or willing to move to Porto, Portugal. This internship is only for students, international students, or recent grads. We are currently in the process of taking applications; our team will be in contact with you if you move to the next phase.Apply for this positionNameEmailWhy are you the perfect match?I accept to send my personal information to Student Room Flat for the purpose of the recruiting process.
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