Exciting Career Opportunity for Italian Speakers in Porto!
Are you fluent in Italian with strong communication skills?
Join our team in Porto and elevate your career by working with leading global brands!
Position Overview: As a customer support representative, you will be the voice of a prominent brand, providing top-tier support to customers.
You will engage with clients through phone, chat, and email, resolving cases efficiently to maintain high levels of customer satisfaction.
In this role, you'll develop lasting professional relationships with partners, handling every interaction with empathy and professionalism while meeting client and company targets.
Key Responsibilities: Deliver exceptional customer support via phone, chat, and email; Resolve cases promptly to ensure quick, effective solutions; Maintain high customer satisfaction levels by representing a major global brand with integrity; Build and nurture strong relationships with partners and customers, consistently demonstrating empathy and professionalism; Strive to meet and exceed performance targets established by the client and the company.
Requirements: Fluent Italian language skills; Proficient English communication skills; Strong interpersonal, communication, and problem-solving abilities; Basic technical and computer skills; Ability to multitask and remain focused in a dynamic environment; Team-oriented with a capacity to thrive in a fast-paced, energetic setting.
What We Offer: Competitive monthly salary; Health benefits and access to a range of exclusive discounts; Full training provided by certified professionals; Opportunities for career growth and continuous professional development.
Comprehensive relocation support to Portugal; GDPR Consent Notice: By applying to this role, you provide consent for your personal information to be processed by Talent Trail for recruitment purposes.
Your CV details may be shared directly with our client as part of the recruitment process.