2024-10-08 Lisboa Call Center, Apoio Ao Cliente Ref: 155-002897-1
We are looking for a Customer Service Representative (M/F) with English and French or Spanish language proficiency.
Job description:
Working in Operations, you'll be at the heart of everything we do - helping our customers.
Talk to our customers over the phone or via email, resolving their queries and perhaps engaging with other suppliers too.
Taking full responsibility for all issues that you come across, you'll be delivering end-to-end customer service.
Every day, you'll be tasked with bringing about awesome solutions while keeping up with rapid fire change as we grow.
A committed team player.
Ability to think on your feet in a fast-paced environment.
Confidence in making important decisions.
Expect the unexpected.
What we would love to hear from you are...
Excited to help customers - Customers are at the centre of everything we do.
Open minded - We take everything as a learning curve.
Approachable - We expect everyone to be a team player.
Inclusive - We are looking to continue building our wonderful, inclusive culture.
Dedicated to sustainability - Committed to helping in the fight against climate change.
Committed to improvement - Actively look for ways to improve the customer experience.
A strong work ethic - Responsible for your own future by working hard to achieve goals.
Requirements:
Fluent in English and French or English and Spanish is mandatory.
Experience in customer service or back office.
The conditions:
The working model will be hybrid. During the first 2 months, you will work in the office, especially during the training month. After that, it will be 2 days in the office and 3 days work from home.
The values: VB + 7,63€ SA + allowance (Every 3 months).
Office: Amoreiras, Lisbon.
If you are interested in this position, please send your application.
Porque acreditamos no Talento sem etiquetas, estamos comprometidos com a não discriminação, promovendo a diversidade, a inclusão e a equidade no mercado de trabalho.
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