Starts: next start: 25.11. or later
Tasks:
Review user reports regarding video content on a streaming platform
Review sensitive content, sometimes involving graphic or disturbing subject matter
Audit and update content
Maintain broad knowledge of client products and/or services
Make well-balanced decisions and help resolve inquiries with respect to defined policies and procedures, especially the data protection policy.
Requirements:
C2 German level, B2 English level written and spoken
6 months of experience in relevant field is preferred
Ability to cover weekly shift rotation including occasional nights and weekends
Tolerance to sensitive content in videos
Strong computer skills
Customer service-orientation with effective, pleasant and professional communication style as well as patience
Quick learning and adaptability to new processes and concepts
Tolerance for repetitive work in a fast-paced work environment
Analytical mindset with strong attention to detail
Ability to work as a team member, as well as independently.
Offer:
100% on-site (POP) and 24/7 (night shifts included)
German950 base salary + 450 language adder + 167 meal allowance
Relocation assistance for candidates coming from abroad
International community
Modern office in a city center with open spaces, easy to access with public transportation
Comprehensive initial training and guidance to make sure you're well prepared and comfortable at a new workplace
Support from your colleagues with coaching and mentoring opportunities
Health and Wellbeing initiatives
Monthly meal allowance and much more!
Relocation from outside of Portugal: Reimbursement of Airfare after 90 days of contract up to 700€ in Economy class
Relocation from inside of Portugal: Reimbursement of travel costs after 90 days of contract up to 150€ in Economy class
Relocation from outside of Portugal: Hotel Room for 28 days depending on the project
Relocation from inside of Portugal: Hotel Room for 15 days depending on the project
Working Hours: between Monday to Sunday – 07:00 AM - 10:00 PM; (07:00 AM – 04:00 PM / 09:00 AM – 06:00 PM / 01:00 PM – 10:00 PM) Rotative shifts; 2 days off
Training: 5 weeks (9 AM TO 6 PM, MONDAY TO FRIDAY) - Paid
Permanent Contract
Welcome Bonus!
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