Do you enjoy watching content such as short lip-sync, comedy, or talent videos? Did you already try to create some yourself? Are you always aware of the newest trends on the internet? Then we might have the right opportunity for you in Lisbon, Portugal!
Your responsibilities and impact as a customer service agent will be:
Reviewing content (videos, image, text, and audio) in accordance with policies
Responding to customer inquiries regarding Trust & Safety actions, such as abuse reports and enforcement appeals
Ensuring user and brand safety
Able to provide services on a 24/7 shift rotation
Disclaimer: please note that these tasks involve extensive exposure to sensitive content, including but not limited to vulgar content, violence, pornography and fake news.
Skills, qualifications and interests you need to succeed in this role:
You have a fluent level of Dutch + a good level on English
You are looking for a job opportunity abroad
You are always up to date regarding Social Media
You are motivated and committed to your work
You have excellent communication and listening skills
You are a team player and willing to work with many other nationalities
What's in it for you?
Type of contract: a long-term fixed-term contract, renewable every year
Working hours: full time (40h/week) on rotating shifts; 24/7
Salary conditions (*) – 2 options:
Including free accommodation (shared flat, all bills included): 1040€ gross/month
Excluding accommodation: 1298€ gross/month
For international candidates:
Reimbursement of your initial flight expenses after 3 months
Help in paperwork, opening bank account, etc. upon your arrival
Free Portuguese lessons, cooking classes, sport activities and social events organized by the company
Real career opportunities in different career paths
(*) Compensation during training period if successful (10 days): nearly fully paid
What should you expect from living in Lisbon?
A colourful city view and a rich cultural history
Pros of living in a European capital on a budget
Delicious Portuguese cuisine and famous cafe culture
Friendly people, good vibes and a happy-go-lucky urban life
Warm climate all year and a sunny beach life next to the Atlantic
A large English-speaking local community and international environment
Your Future Company:
Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!
Is this project not the best fit for you? Feel free to check our other opportunities for Dutch speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.