Description
Are you extremely attentive to details, a good observer and is social media more than only your passion? Do you want to make a unique and open minding experience in Lisbon? Then this might be the job for you!A booming social media network hugely relies on responsible and keen content moderators to secure the optimal user experience and safety, and this is where you come in! We are looking for a motivated, reliable, and communicative candidate to participate in moderating content for a social media platform in a fast-paced and dynamic environment.Your responsibilities and impact as Content Moderator will be:Reviewing and scanning content on the appChecking if it is appropriate and coincides with the platform guidelinesEvaluating reported contentSafeguarding the user experienceSkills, qualifications and interests you need to succeed in this role:C1/native German speaker + an advanced level of EnglishWell-developed critical thinking skillsAffinity for social mediaA reliable and proactive approach to entrusted tasksAny previous experience in customer service or content moderation would be desirable, although not requiredCommitted to providing high-quality, accurate informationAvailability to work on the weekendsWhat's in it for you?A full-time contract for 6 months of 40hrs/week24/7 Monday to Sunday rotative shiftsFixed shifts in the morning (07:00 – 16:00), afternoon (14:00 – 23:00) and night (22:30 – 07:30) on a rotative scheduleA package in line with the market: 950 € gross/month (14 times a year) + 450 € gross/ month (12 times a year) + 7.63 €/day meal allowance + 1000 € welcome bonus + Private Health InsuranceIf you live outside Portugal: reimbursement (up to 700€) of initial flight ticket after 90 days within the company + hotel room for 28 days If you live inside of Portugal: reimbursement of travel costs (up to 150€) after 90 days within the company Fully paid training, professional development and career evolutionWork in an international environment in a multinational company in LisbonAn interesting work environment in a modern hub with an international teamYour Future Company:Started up by 2 French entrepreneurs in the year 2000, the Company has become an international Customer Experience Specialist, with a global presence and counting more than 50.000 employees.In their international hub in Lisbon, they are taking care of the customer service experiences on behalf of some of the world's most progressive brands.
Conocimientos:Customer Service, Porto, German, Customer Service Representative
