Content Moderator (German-Speaking) - Social Platform

Detalhes da Vaga

Experience the power of a game-changing career

Are you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we're proud to be recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year.

If you're looking to grow and be inspired, as a Content Moderator in Porto, Portugal (On-Site) you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.

What you will do in this role

From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience

Review, audit and moderate contents from the end customer and copyright

Take an active role in reviewing user behaviours as well as ensuring the rules of the Social Media areas

Analyse reports according to protocols, procedures and instructions as starting point, maintaining a high level of quality in each report

Be a central point of moderation between Social Media users, applying our guidelines with reference to nuanced and context-dependent policies in an evolving environment

Make autonomous decisions against challenging issues of a potentially sensitive or business-critical nature

Your qualifications

Fluent, verbal and written in German (C1)

Fluent, verbal and written in English (B2)

At least 6 months of relevant experience in related fields

Strong customer service oriented skills

Tolerance for repetitive work in a fast-paced, high production work environment

Ability to work as a team member, as well as independently

Ability to multitask, possess critical reasoning skills and communicate effectively

Fast learner, diligent worker

What's in it for you

Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)

Competitive salary and performance bonus

Relocation Package

Central location in Porto, Portugal

Bring-a-friend (referral) bonus opportunities

Full paid training on the company and the project you'll be working on

Career development programs, specialized courses, and language classes

Eligibility to work

In accordance with Portugal's law, only applicants who are legally authorized to work in Portugal will be considered for this position.

Job Type: Full-time

Ability to commute/relocate:

Distrito do Porto: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Language:

German and English (Required)

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Salário Nominal: A acordar

Fonte: Allthetopbananas_Ppc

Função de trabalho:

Requisitos

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