Your responsibilities and impact as a Content Moderator will be:
Content moderation of chats via internal company software
Content moderation of any content that customers may be exposed to when playing
Analyzing customer behavior and making decisions based on existing policies
Analyzing customer behavior that violates the terms of use or compromises the safety of customers
Analyzing cases of fraud in competitions and eSports
Recognizing high-risk situations
Please note that for this job position both good German and English, both oral and written, are required. written and spoken English is required for this position
Skills, qualifications and interests you need to succeed in this role:
The company is recruiting on soft skills, regardless of your field of studies – they will train you on every aspect of the job.
A native level of German and a good level of English
Keeping up to date with Social Media trends
Having an eye for details
Being motivated and committed in your work
Excitement about intercultural communication and the expatriate lifestyle
Living in or willing to relocate to Lisbon for an international career and life experience
Having a valid Portuguese work permit (required)
What's in it for you?
Type of contract: one year contract, renewable
Working hours: full time (40h/week), Mo-So from 09:00-18:00
Salary conditions (*) – 2 options
Including free accommodation (shared flat, all bills included): 1070 € gross/month
Excluding accommodation: 1449 € gross/month
For international candidates:
Reimbursement of your initial flight expenses after contract signing
Airport pick up
Yearly two-way flight ticket back to your home country (within the EU)
Help in paperwork, opening bank account, etc. upon your arriva
Free Portuguese lessons, cooking classes, sport activities and social events organized by the company
Real career opportunities in different career paths
Your Future Company:
Located in Lisbon, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!
What should you expect from living in Lisbon?
A colorful city view and a rich cultural history
Pros of living in a European capital on a budget
Delicious Portuguese cuisine and famous cafe culture
Friendly people, good vibes and a happy-go-lucky urban life
Warm climate all year and a sunny beach life next to the Atlantic
A large English-speaking local community and international environment