Unit4 is a cloud leader in people-based ERP. We are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. We've innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive and intuitive software that is changing the way people work. Our solutions empower people and deliver a better people experience so people can spend time on meaningful high value work they live for.
What drives us is simple: enabling our customers to engage their people and deliver a new people experience, through technology that creates smarter, more connected organizations.
Job DescriptionManage customer/account queries to ensure sales ledger balances are clean on customer accountStratify collection activities to maximize cash receiptsSuccessful management of due and overdue balances on customer account, maximizing On Time Payment for all CustomersNotify of uncollectable debt risks & mitigate where possibleFocus on Customer Service, ensuring good communication levels to identify and resolve problems on customer's accountsInvestigate historical data for each debtFind and contact clients to ask about their overdue paymentsTake actions to encourage timely debt paymentsWork very close to sales team to solve the disputesIdentify the queries and work on the resolution with billingUpdate the accounts with records and collection effortsQualificationsDegree in Business, Finance, Economics or similar preferred but not essentialDesirable experience as collections specialist or in Order to Cash process (2/3 years)Good problem solving and reasoning skillsComfortable to work under pressure and with targetsCustomer orientedPositive Thinking, willingness to learn and Team Player attitude requiredAdditional InformationWe offer A chance to participate in the development of an international leading software firm. At Unit4, you have the freedom and autonomy to be successful. An attractive salary while working in a challenging international environment. Enthusiastic colleagues who like to learn from each other. At Unit4 we invest in your personal and professional growth. We don't focus on how many days you work, we trust you on delivering results - thus, we have an unlimited vacation policy.
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