Cloud Technical Account Manager - ES Strategic IndustriesJob ID: 2586184 | AWS EMEA SARL (France Branch) - G48Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we're looking for a bilingual (French and English) Technical Account Manager (TAM) to support our customers' creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data, Application-level services, Networking, Serverless and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and 'voice of the customer' to organizations ranging from start-ups to Fortune 500 enterprises.As a TAM, you will help craft and execute strategies to drive our customers' adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer's environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers' AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. We prefer candidates have real-world experience in the Healthcare & Life Sciences industry. This position will require the ability to travel 10% or more as needed.The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us!BASIC QUALIFICATIONS5+ years of design/implementation/operations/consulting with distributed applications experience5+ years of technical engineering experienceFluency in French and EnglishPREFERRED QUALIFICATIONS3+ years of experience with operational parameters and troubleshooting for two (2) of the following: Compute / Storage / Networking / CDN / Databases / DevOps / Big Data and Analytics / Security / Applications Development in a distributed systems environmentExperience in the Healthcare and Life Sciences Industry, including knowledge of GxP and regulationsProfessional oral and written communication skills, presenting to an audience containing one or more executive team member(s)Development in a distributed systems environment and Experience in Informational Technology operationsExperience with AWS services and/or other cloud offeringsAmazon est un employeur engagé pour l'égalité des chances. Nous sommes convaincus qu'une main d'oeuvre diversifée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir, d'inventer, de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon.Posted: November 14, 2024 (Updated 32 minutes ago)
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