Client Relationship Manager (German)

Join our dynamic client's team in sunny Lisbon and be the face of the company's top-tier clients!As a Client Service Manager, you'll be the driving force behind client satisfaction and contract success. You'll build strong relationships, ensure smooth operations, and drive continuous improvement.What You'll DoOwn client relationships, acting as their primary point of contact.Masterfully manage contracts, ensuring compliance and identifying opportunities.Analyze performance metrics to optimize service delivery and exceed client expectations.Collaborate cross-functionally to drive innovation and process improvements.What You'll NeedProfessionally fluent in German and EnglishProven experience in client managementStrong analytical and problem-solving skillsA passion for delivering exceptional customer experiencesBachelor's / Masters degree or equivalent in a related fieldITIL V3/v4 certificationCISCO CSMWhat We OfferPermanent contractCompetitive salaryPrivate health and life insurance from day one in the companyWorking hours: Monday to FridayMeal allowance on card/voucherReady to make a difference? Apply now!Skills: problem-solving skills,build strong relationships,itil framework,cisco certified,business planning,contract management,analytical,relationship building,microsoft office,client relationship management,itil certified,csm,english,customer,itil v3/v4 certification,budget management,problem solving,client management,cisco csm,customer experience,analytical skills,continuous improvement,communication skills,acting,communication,resource management,financial management,itil,client services,customer satisfaction,health,drive,problem-solving,cisco,german
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