Clearance Operations; Storage; Fashion & Solutions; Ground Operations: Clearance & Brokerage Operations; Brokerage Administration Services; Cage Handling; Clearance Customer Service
Join our team as we work each and every moment to deliver the most important package of someone's day. At FedEx, you'll be a part of a team that helps make the world more connected by enabling global commerce which helps business prosper, communities flourish and people thrive. Through personal and professional support, development and opportunity, we foster a culture where people deliver exceptional experiences and outstanding service.
Job Description:
As a Clearance Broker, you will work closely with Customs to enable our on-time clearance and delivery. You will ensure checks and processes are completed that result in timely and effective processing of transactions and legal and regulatory compliance. In this position, efficient, courteous, and professional communication and taking ownership of issues/requirements are key to the role.
Key responsibilities:
Preparing customs entry documentation based on paperwork supplied with the shipment.
Checking if all customs documentation is completed correctly.
Contacting clients by email to provide any missing or unclear information necessary to allow customs clearance.
Ensure the correct identification and accurate input of shipment information into appropriate systems.
Produce and validate customs data and paperwork to support the achievement of regulatory and internal compliance standards and to ensure timely clearance.
Ensuring accuracy within a fast-paced goal-oriented environment.
The ideal candidate will have:
Fluent in English (B2 – C1) and German (B2-C1).
Team player with a can-do attitude.
Customer focused with excellent communication skills.
Attention to detail and able to work to tight deadlines.
Task-oriented with good time management.
Good analytical and problem-solving skills.
Able to make independent decisions based on expertise.
Good computer skills including Microsoft Office.
Willing to develop in a multinational/multicultural environment.
What we offer:
FedEx offers employees a competitive benefits and reward package including a wide array of formal training and on-the-job learning opportunities.
FedEx is one of the most admired companies and trusted brands year after year.
In joining FedEx, every team member commits to our Purple Promise — to make every FedEx experience outstanding—for the customer and for our fellow team members.
Being a part of FedEx means you are a part of a global network of solutions that only continues to strengthen its capability to deliver what our customers need anytime, anywhere.
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all.
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