.At KWAN, we don't just offer jobs - we provide platforms for growth, harnessing your unique skills, passions, and professional background to place you in a project that lets your talents shine. But we don't stop there: we provide continuous support throughout your career journey, collaborating and evolving together, constructing a brighter future one step at a time. Currently, we are seeking an exceptional Business Analyst who thrives on complex challenges and is ready to seize this fantastic opportunity. Responsibilities: Supporting the implementation and maintaining a common Expense claims administration tool (SAP Concur Expense and Request) for internal entities based on a standard Core Model; Simplify and harmonize operational processes; Identify potential tool& reporting enhancements in line with the Core Model; Translate customer needs into functional specifications in line with the Core Model; Validate technical specifications proposed and delivered by the IT team; Conduct and ensure thatprojects are delivered on-time, within scope and budget; Define test procedures; execute test scenarios and follow-up on test results; Gather business requirements and perform business analysis if needed; Assess risk and providerisk response plan. Requirements: +3 years of experience in Business Analysis and/or the implementation of systems across various tools; Experience with expenseclaims tools, particularly SAP Concur, is highly appreciated; Knowledge of project management methodologies and best practices; SAP user knowledge, especially in modules like SAP FI/CO/MM/SD, is a plus; Proficiency in MS Office tools, particularly Excel, Word, and PowerPoint, is mandatory; Experience in translating customer needs into functional specifications and ensuring these are met by technical teams; Ability to simplify andharmonize complex operational processes across multiple entities; Strong project management skills, with a focus on delivering projects on time and within budget; Proficient in risk assessment and in developing effective risk response plans; A great team spirit with the ability to work independently; Fluent level of English; Living in Lisbon (hybrid role). Offer: Empowering Work Culture: Immerse yourself in a supportive, safe, and respectful work environment where every voice matters; Tailored Career Advancement: Leverage our comprehensive career development program, structured meticulously to fuel your professional growth; Continuous Learning: Engage in a variety of tech meetups and webinars, designed to keep you at the forefront of the industry; Community and Fun: Participate in exciting company events, from movie nights and trivia games to dinners and our annual summer gathering. We believe in work-life integration and encourage team-building and networking. If this offer resonates with your career aspirations and you're ready to embrace an exciting new challenge, we encourage you to seize this opportunity