JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory, and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Responsibilities: Take ownership of the internal and external visitor experience, ensuring all interactions leave the customer with a positive, memorable experience.
Delivery of all core front of house services such as sign-in, badging, luggage, lost and found, and deliveries.
Receive, direct, and relay telephone, email, and other queries via front of house.
Greet, assist, and direct candidates/new hires/visitors and the general public appropriately.
Maintain continual awareness of all onsite events to ensure visitor experience is personalized and optimized.
Proactively contribute to maintaining the highest standards of presentation and functionality across the identified front of house and meeting and event areas, with great attention to detail.
Undertake physical setup of meeting and event spaces in line with team guidelines and EHS considerations.
Monitor meeting room environments including furniture, signage, equipment, temperature, fabric, and consumables, ensuring fine detail is captured.
Create and efficiently maintain up-to-date Outlook, conference room finder, and SharePoint room booking systems for the identified meeting and event spaces.
Maintain high awareness of local area services such as shops, restaurants, hotels, and transport to support customers.
Daily liaison with one-team partners such as security and janitorial teams on the coordination of meetings and events.
Provide timely, accurate, and personalized responses to meetings and events inquiries.
Work flexibly in different settings as part of the team.
Coordinate the daily updating of room booking displays in line with local/regional processes.
Support onsite space audits and walk-the-store processes.
Support and cover other facilities team services as required, such as Corrigo requests, work orders, incoming/outgoing mail and courier services, site inspections, and one-off or administrative tasks.
If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!
Personalized Benefits: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical, and emotional health.
About JLL: We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers, and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces, and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics, and excellence are also fundamental to everything we do, and we're honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued, and empowered to achieve our full potential is important to who we are today and where we're headed in the future. We know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation, and succeed together.
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