.Are you passionate about beauty and love giving advice? Discover our international offer in Porto! Relocation package and accommodation provided for those coming from abroad! Description Atlean World is an International Recruitment company that aims to promote multicultural environments as the new reality. We specialize in multilingual markets, making the candidate's recruitment journey smoother and more enjoyable. Your Next Job, Without Boundaries! We are offering a great work experience in Porto, Portugal for a role as a Beauty Customer Advisor - Italian speaker. Why a Beauty Customer Advisor role is great for your professional and personal development: Live in Porto and embrace multicultural experiences Represent an international Beauty brand Fast-track career development opportunity What does your day-to-day in this role look like: Customer contact via live chat, phone, emails, webforms, or social media Management of consumer requests relating to information and complaints Providing excellent solutions and service Providing product and beauty advice in a professional, precise, and timely manner ECOM advice (questions related to returns, deliveries, or refunds) Care advice (questions related to products, product alternatives, or product specifics) Database maintenance (questions related to GDPR, unsubscribing from newsletters, data breaches) HRC (registration of reports about health-related conditions) Requirements Native level of written and verbal communication skills in Italian Availability to work in rotating shifts Experience or interest in cosmetics will be a plus Experience in customer service High School Diploma EU passport/ID or a Portuguese resident card Benefits Joyful Porto Skyrock growth with a 12-month renewable contract Portuguese extra delights: meal vouchers, holiday, and Christmas allowance Guardians of wellness: private health insurance from day one Gross salary: from 1,040 to 1,240€ per month Stable work and career progression Relocation Package is included: Flight to the future: covered flight expenses First-class arrival: airport pick-up and settling assistance Nest in comfort: accommodation provided in shared apartments Language safari: complimentary Portuguese lessons Active & awesome: free sports activities and social events Recruitment process To apply, send us your CV in English. Then, here are the stages in the recruitment process: Initial contact by e-mail: we will contact you by e-mail for an initial discussion. Make sure you keep an eye on your inbox, including spam. Video interview with Filipa: this is an opportunity to find out more about your motivations and discuss the job in broad terms. Online tests: tests (linguistic and/or technical) will be required to assess your skills. Final interview with our client: the discussion will focus on the specific aspects of the position and the team. If you are successful, you will receive a contract offer
