.Are you passionate about beauty and love giving advice? Discover our international offer in Porto! Relocation package and accommodation provided for those coming from abroad!DescriptionAtlean World is an International Recruitment company that aims to promote multicultural environments as the new reality. We specialize in multilingual markets, making the candidate's recruitment journey smoother and more enjoyable.Your Next Job, Without Boundaries!We are offering a great work experience in Porto, Portugal for a role as a Beauty Customer Advisor - Italian speaker.Why a Beauty Customer Advisor role is great for your professional and personal development:Live in Porto and embrace multicultural experiencesRepresent an international Beauty brandFast-track career development opportunityWhat does your day-to-day in this role look like:Customer contact via live chat, phone, emails, webforms, or social mediaManagement of consumer requests relating to information and complaintsProviding excellent solutions and serviceProviding product and beauty advice in a professional, precise, and timely mannerECOM advice (questions related to returns, deliveries, or refunds)Care advice (questions related to products, product alternatives, or product specifics)Database maintenance (questions related to GDPR, unsubscribing from newsletters, data breaches)HRC (registration of reports about health-related conditions)RequirementsNative level of written and verbal communication skills in ItalianAvailability to work in rotating shiftsExperience or interest in cosmetics will be a plusExperience in customer serviceHigh School DiplomaEU passport/ID or a Portuguese resident cardBenefitsJoyful PortoSkyrock growth with a 12-month renewable contractPortuguese extra delights: meal vouchers, holiday, and Christmas allowanceGuardians of wellness: private health insurance from day oneGross salary: from 1,040 to 1,240€ per monthStable work and career progressionRelocation Package is included:Flight to the future: covered flight expensesFirst-class arrival: airport pick-up and settling assistanceNest in comfort: accommodation provided in shared apartmentsLanguage safari: complimentary Portuguese lessonsActive & awesome: free sports activities and social eventsRecruitment processTo apply, send us your CV in English. Then, here are the stages in the recruitment process:Initial contact by e-mail: we will contact you by e-mail for an initial discussion. Make sure you keep an eye on your inbox, including spam.Video interview with Filipa: this is an opportunity to find out more about your motivations and discuss the job in broad terms.Online tests: tests (linguistic and/or technical) will be required to assess your skills.Final interview with our client: the discussion will focus on the specific aspects of the position and the team.If you are successful, you will receive a contract offer
