.Are you looking for a career in Customer Service at one of the top 3 leading Technology brands in the world, Microsoft? If you are willing to relocate to sunny Lisbon, Portugal, this is the right opportunity for you!What should you expect from living in Lisbon?A colorful city view and a rich cultural historyPros of living in a European capital on a budgetDelicious Portuguese cuisine and famous café cultureFriendly people, good vibes, and a happy-go-lucky urban lifeWarm climate all year and a sunny beach life next to the AtlanticA large English-speaking local community and international environmentYour Future Company:Located in Lisbon, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!Your responsibilities and impact as B2B Microsoft Account Management will be:Supporting clients by answering their questions regarding products and services via phone and emailProviding solutions for occurring problemsOptimizing the client's technical equipment/toolsIdentifying up-and cross-selling opportunities for existing accountsDirecting communication to the management levelGaining market knowledge and information about Microsoft's competitive advantagesAssisting new and former clients with account-related issues and questionsYour skills, qualifications, and interests you need to succeed in this role:A native level of German and at least a B2 level of EnglishYou have business acumenYou have good negotiation skills or want to acquire them!You are technically interestedYou are motivated, reliable, and committed to your workYou have a drive for excellence and professionalismYou have excellent communication skillsYou are a real team player and willing to work with many other nationalitiesWhat's in it for you?Type of contract: a long-term fixed-term contract, renewable every yearWorking hours: full-time or part-time options on rotating shifts (Mon-Fri, 7.30 AM - 5 PM)Possibility to work remotelySalary conditions (*) – 2 options:a) Including free accommodation (shared flat, all bills included): 1.100€ gross/month (based on level of experience)b) Excluding accommodation: 1.470 gross/month (based on level of experience)For international candidates:Reimbursement of your initial flight expenses after 9 monthsAirport pick upYearly two-way flight ticket back to your home country (within the EU)Help with paperwork, opening a bank account, etc
