B2B Customer Service Agent (French Speaker)

Detalhes da Vaga

Embark on an exciting journey as a B2 B customer service agent with our client, Europe's leading cloud provider. Are you interested in relocating to the beautiful capital of Portugal – Lisbon? If so, this could be the perfect opportunity for you to have the experience of a lifetime! Your responsibilities and impact as a B2 B Customer Service Agent will be: Assist customers via phone, email, and chat on all their queries related to their orders, subscriptions, and invoices. Deliver a high quality of service to ensure a superior customer experience. Follow up customer queries until they are fully resolved and meet commitments within agreed deadlines. Interact with the various departments to ensure smooth processing of the customer request. Skills, qualifications and interests you need to succeed in this role: You are a native French speaker and have min B2 level in English You are looking for a job opportunity abroad You are motivated and committed to your work Previous experience in Customer Service is mandatory What's in it for you? 6 months contract Working hours: Monday to Friday (7am-4pm or 8am to 5pm) A package in line with the market: 895€ gross / month x 14 months + up to 100€ / month performance bonus + meal vouchers of 7.23€ / workday + reimbursement of some transportation cost + Private Health Insurance and dental plan (after six months) If you live outside Portugal: reimbursement (up to 400€) of initial flight ticket after 4 months within the company + 4 months of accommodation in shared flat provided by the company (rental fee to pay) Your Future Company: Started up by 2 French entrepreneurs in the year 2000, the Company has become an international Customer Experience Specialist, with a global presence and counting more than 50.000 employees. In their international hub in Lisbon, they are taking care of the customer service experiences on behalf of some of the world's most progressive brands.


Salário Nominal: A acordar

Fonte: Jobtome_Ppc

Função de trabalho:

Requisitos

Recepcionista De 2ª (M/F) - ()

Empresas: Olissippo HotelsGrupo Olissippo, marca de qualidade e prestígio. Dispõe de 5 hotéis na área de Lisboa e está a recrutar. Candidate-se!Requisitos:Ex...


Descompagnons Trabalho Temporário Lda - Lisboa

Publicado 11 days ago

Junior German Speaking Customer Care With 2000 Bonus

Key Responsibilities Respond to customer questions via phone, email, and chat in a friendly and professional manner.Help customers with product inquiries, or...


Cross Border Talents - Lisboa

Publicado 11 days ago

Junior German Customer Advisor

Key Responsibilities Respond to customer inquiries via phone, email, and chat in a professional and friendly manner.Help customers with product inquiries, or...


Cross Border Talents - Lisboa

Publicado 11 days ago

Junior German Customer Care

Key Responsibilities Handle customer inquiries via phone, email, and chat in a friendly and professional manner.Assist customers with product information, or...


Cross Border Talents - Lisboa

Publicado 11 days ago

Built at: 2024-12-24T15:49:45.830Z