Assistant Restaurant Manager - Lunch & Dinner - ME LisbonArea: Food & Beverage
Location: Lisboa, PT
"The world is yours with Meliá" Discover a boundless path at Meliá, where opportunities for growth and development are endless.
Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family.
Discover some of the benefits we offer: My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.Your mission: Under the supervision of the Restaurant Manager - Lunch & Dinner, the Assistant Restaurant Manager is responsible for the organization, management of the entire restaurant team and operations, ensuring compliance with the highest standards.
What You Will Do Ensure the customer experience, personalising their experience, anticipating their needs and exceeding their expectations.Responsible for the restaurant's operations.Implement the methodology defined for the restaurant (products, orders, service standards).Participate in customer service.Manage the team.Follow up on the defined budget, ensure compliance, and report any deviations to the F&B Director.Participate in the results of HACCP audits and supervise the implementation of action plans for incidents.Manage customer incidents, communicating actions taken to the hotel's Guest Experience Department.Participate in the evaluation of staff performance and provide constructive feedback.What We Are Looking For Minimum 2/3 years of experience in the role.Leadership, personnel management, and decision-making skills.Quality and customer service oriented.High Level of Portuguese and English.Knowledge of F&B service as well as food handling, hygiene, and food safety.Proactive for excellence with high planning and organisational capacity.At Meliá we are all VIP Great professionals who make everyday life easier and exceptional.
From junior to senior, all of them have unique qualities that make working at Meliá an opportunity for constant growth.
At Meliá Hotels International, we are committed to equal opportunities in the workplace and we prioritize a corporate culture committed to effective equality. We promote our commitment to equality and diversity, avoiding discrimination for reasons of disability, race, religion, gender, or age. Additionally, we support the sustainable growth of our industry through a socially responsible team. If you want to be "Very Inspiring People", follow us on:
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