Assistant Manager

Company Description: Tarabel Lisbon is a new luxury boutique hotel located in the Lapa district of Lisbon. With only 9 rooms and suites, we offer our guests an intimate and personalized experience. Our establishment is dedicated to the quality of service and customer satisfaction. Job Description: We are looking for a motivated Assistant Manager to join our team and assist the Manager in the daily operations of the hotel. You will play a key role in coordinating operations, ensuring that the highest service standards are maintained, and supporting the team in achieving its goals. Responsibilities: Assist the Manager in the daily management of the hotel Oversee the hotel operations and ensure everything runs smoothly Collaborate with the waiter team to guarantee exceptional service delivery Handle guest complaints and resolve issues promptly and effectively Respond to hotel emails, including reservation requests, promptly and professionally Step in for the Manager in their absence Required Qualifications: Previous experience in a similar role within a luxury establishment Proficiency in English (French is a plus) Ability to work independently and make decisions Excellent communication and customer service skills What We Offer: A pleasant and professional working environment A team dedicated to excellence in service A competitive salary Opportunities for training and professional development If you are passionate about luxury hospitality and want to play a key role in a hotel dedicated to excellence, please send your CV. Tipo de oferta: Integral/Full-time Benefícios: Cartão/Ticket refeição Horário de trabalho: Turno de 8 horas Remuneração suplementar: Décimo terceiro salário Hora extra Subsídio de Natal Experiência: Waiter: 1 ano (Obrigatório) #J-18808-Ljbffr